Leadership Development Manager

Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities are seeking a seasoned, strategically minded Manager of Leadership Development to serve as the organizational architect of leader capability across all levels of the enterprise. Works closely with the Director of Learning and Development and partners with senior leadership to identify, plan, develop, and execute all learning and leadership development initiatives for the organization.

This role carries direct ownership of GCNA’s Leadership Development Academies, multi-year learning roadmaps, and the full lifecycle of leadership programs from needs assessment through measurement and continuous improvement. The ideal candidate brings a practitioner’s command of adult learning theory, a consultant’s instinct for business partnership, and an executive’s discipline around return on investment and organizational performance.

• Drives leadership development that enhances the knowledge and capability of managers to effectively lead the organization toward the achievement of goals and strategic priorities.
• Develops and manages leadership development curriculum and measures the success of all relevant programs using this curriculum.
• Evaluates organizational capabilities and researches training best practices for application to Goodwill of Central and Northern Arizona (GCNA) programs.
• Designs and implements a strategy for maximum effectiveness of learning programs, determining Return on Investment (ROI), and proactively takes steps to improve ROI.
• Leads and delivers presentations, meetings, and events in a variety of modalities; instructor‑led, virtual, synchronous, and asynchronous, etc.
• Responsible for multi‑year strategic roadmaps and delivering on key milestones each year.
• Responsible for benchmarking programs against industry standards and best‑in‑class organizations.
• Establishes close partnerships with department leaders to provide solutions that meet current and future training needs for effective business operations.
• Collaborates with business leaders and subject experts to gather requirements and define learning objectives.
• Designs blended curriculum that incorporates instructor‑led, virtual, computer‑based, and mobile learning solutions.
• Supports the designs, development, and delivery of all L&D onboarding, general training, coaching, and intervention programs. Also contributes to any specialized programs required to meet other organizational learning needs.
• As needed, collaborates with HR and Business leaders to systematically analyze individual, process, or organizational performance, then collaborates to design and execute leadership development strategies and efforts that deliver desired business results in a measurable way.
• Develops, evaluates, and maintains a leadership competency model that facilitates the development and assessment of leaders and Team Members.
• Identifies and analyzes organizational effectiveness opportunities and recommends initiatives that address opportunities based on business strategy.
• Researches the latest developments in management, leadership, and organization development areas and keeps abreast in order to serve as a subject matter expert;
  Consults with business leaders regarding critical people issues.
• Responsible for the design, delivery, maintenance, and measurement of all GCNA Leadership Development Academies.
• Serves as faculty as required for GCNA Leadership Development and/or L&D Programs.
• Develops, allocates, and oversees the Leadership Development portion of the L&D.
• Supports the development and administration of GCNA’s succession planning process, which focuses on building bench strength to meet current and future business needs.
• Provides coaching and support to leaders that is aligned with development plans.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Maintains regular and consistent in‑person attendance.
• Performs other related duties, as assigned.

• Bachelor’s degree in…