Senior HR Generalist

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The Senior HR Generalist runs the daily functions of the assigned People & Culture department including managing employee relations, hiring and interviewing staff, enforcing company policies, and administering pay, benefits, and leave.

• Ensures daily HR processes and activities are performed in compliance with state and federal law, company policies and procedures, and Collective Bargaining Agreements where applicable
• Manages the full team member life cycle including attraction, selection, onboarding, engagement, development, retention, and offboarding; plans and optimizes each stage of a team member’s tenure
• Develops and maintains a position as a trusted advisor to the Operations leader and management; advises on company policies, engagement, retention, training, and performance management issues as they arise
• Communicates and deploys corporate People & Culture initiatives locally; acts as a mentor and primary resource to Operations team members and People and Culture professionals on site
• Ensures that all federal, state, local laws, collective bargaining agreements, and corporate People and Culture related compliance matters are proactively managed, including, ADA, EEO, Aff...
• Maintains knowledge of current trends, technical, regulatory, and statutory related to the HR function as well as F&B and Retail operations to ensure delivery of appropriate advice and counsel
• Coordinates and manages the administration and confidential investigation of workers’ compensation, unemployment, affirmative action, EEO, sexual harassment, fair treatment, customer fair treatment, FAA, and all other team member relations issues
• Handles employment-related inquiries from applicants, team members, and management; provides guidance and appropriately escalates complex and very sensitive matters as necessary
• Meets with management to understand current and future staffing levels needed to proactively recruit candidates to satisfy business needs; understands and acts upon specific operational data such as turnover rates, wage rates, staffing levels, diversity, and sales data
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with management to understand skills and competencies required
• Performs general administrative functions such as team member file maintenance, preparation of legal compliance logs, and HRIS systems data entry and maintenance
• Supports Field Operations with confidential investigations and provides guidance as needed to bring closure to open matters; partners with Internal Audit to ensure investigation and closure of People and Culture exceptions from the annual Ethical Conduct Certification
• Coordinates training and initiatives that promote continuous learning, skill development, and monitor reporting in Learning Management System (LMS)

The Senior HR Generalist reports to the HR Business Partner

• The combination of educational and professional experience must exceed 5 years:
• In a leadership role:
  Requires 1-2 years of experience leading a team of professionals, executing Human Resources strategy, and maintaining strong team member relationships
• In a technical role:
  Requires 5 years of Human Resources experience:
• A bachelor’s degree in a program related to the functional area can count for two of the five-year requirement
• In the industry: 1-2 years of Hospitality, Food, Beverage, and/or Retail experience preferred
• Specialized Training:
• SHRM-SCP or HRCI-SPHR certification strongly preferred
• Experience in various areas of Human Resources, including recruiting, employee relations, labor relations, training and development, benefits, and compensation
• Training that leads to an in-depth understanding of HR policies and practices
• Training that leads to in-depth knowledge of relevant state and federal employment regulations and statutes
• Has the ability to read and comprehend correspondence, policies, and legal documents and translate concisely so team members can easily understand
• Ability to build collaborative…