Regional Supervisor, HR Business Partners

The Regional Supervisor of HR Business Partners (HRBPs) leads a region of HRBPs and Employee Relations Specialists in designing and administering proactive programs to support business growth, a high-performance culture, a strong employer reputation, and employee engagement for Goodwill of Central and Northern Arizona (GCNA), Goodwill of the San Francisco Bay (GSFB), and its affiliated entities. This role works closely with the Manager, Employee Relations to minimize risk and negative exposure by ensuring efficient and timely resolution of all employee relations complaints and investigations.

This role ensures that each HRBP becomes a strategic, innovative partner with business area leaders to solve problems and leverage opportunities. This role achieves goals through leadership, creativity, planning, collaboration, and communication. This is a working leader role that leads a region of HRBPs and Employee Relations Specialists but also works directly with assigned client groups.

• Leads and develops a team of HRBPs and ER Partners supporting multiple business units and locations.
• Establishes clear performance expectations, priorities, and success metrics for the HRBP and ER Partner teams.
• Responsible for staffing, coaching, mentorship, and professional development of team members.
• Oversee workload prioritization and ensure consistent HR service delivery across assigned regions.
• Responsible for performance management activities including coaching, performance improvement, and annual reviews for team members.

• Serves as an escalation point for complex employee relations matters including workplace investigations, policy violations, and leadership concerns.
• Provides guidance and oversight to ensure employee relations matters are addressed consistently, fairly, and in accordance with company policy and employment law.
• Partners closely with Senior Manager, HRBP and ER to ensure effectiveness case management and resolution of concerns.
• Reviews employee relations trends and identifies opportunities for proactive interventions, leadership coaching, and training.

• Reviews analytics regarding people matters, including turnover, retention, engagement, and employee relations data to identify opportunities for improvement and supports initiatives that drive growth and development.
• Use data-driven insights to guide HRBP strategy and organization decision-making.

• Guides HR Business Partners in effectively partnering with business leaders on performance management, retention, and succession planning.
• Provides consultation and guidance during organizational design initiatives, restructuring efforts, and change management activities.
• Cross-functional partnerships to support implementation of HR initiatives and programs.

• Promotes and reinforces a high-performance culture aligned with Goodwill’s Core Values of Trust, Collaboration, Engagement, Ownership, and Innovation.
• Supports initiatives designed to strengthen leadership effectiveness, employee engagement, and workplace culture.
• Ensures HRBPs and ER Partners serve as visible HR ambassadors across the organization.
• Plays critical role in driving company culture change efforts and change management processes.

• Reduces risk and ensures compliance with all Federal, State and local regulations relating to employment such as Fair Labor Standards Act, National Labor Relations Act, Family and Medical Leave Act, Americans with Disabilities Act, and Equal Employment Opportunity Commission (FLSA, NLRA, FMLA, ADA, EEOC), etc.
• Stays informed on employment laws and regulations…