Human Resources Operations Coordinator

AZA United (Arizona Autism United) is an established non-profit organization dedicated to providing high-quality direct services and supports to children and families in our community. We've been identified as an Arizona Top Workplace for 5 years for a lot of great reasons, including our positive and collaborative culture, award-winning leadership, work-life balance, and opportunities for professional development and career growth!

Location: Typically, this role is 80% remote + 20% in-office (Must reside in Arizona and be able to commute to our main office in Phoenix once per week, we will not consider candidates who reside in another state)

Schedule: M-F 8am-4pm OR 9am-5pm

This might be a perfect fit for you if you...

• Are someone who possesses excellent interpersonal, verbal and written communication skills!
• Have a commitment to providing exceptional customer service and fostering a positive employee experience;
• Are able to handle complex and sensitive information with integrity, confidentiality and sound judgment
• Are a natural born problem-solver who is able to quickly evaluate situations, identify root causes, and develop practical solutions
• Exceptional attention to detail and accuracy;
• Strong organizational and time-management skills;
• ... are looking for a place to stay and grow your career!

The HR Operations Coordinator supports the efficient delivery of Human Resources services by providing administrative, systems, and process support throughout the employee lifecycle. This role serves as a key resource for employees, managers, and HR team members while coordinating assigned areas such as onboarding, HRIS administration, benefits, reporting, employee communications, and process improvement. The position partners closely with HR management, IT, Payroll, and Operations to ensure accurate, compliant, and effective HR operations.

• Lead onboarding activities for new hires, interns, and other workforce populations across the organization including communication and document collection.
• Facilitate new hire orientation in partnership with compliance and IT teams.
• Serve as a resource for employee questions during the onboarding process.
• Conduct new hire feedback meetings at scheduled intervals and report results quarterly to HR Management.

• Develop, maintain, and update process documentation, process maps, internal policy documents and job descriptions.
• Participate in departmental projects and operational improvement initiatives.
• Identify opportunities to improve efficiency by leveraging technology solutions.
• Support implementation of new processes, workflows, and system functionality.

• Coordinate the administration and day-to-day operations of the organization's employee wellness program.
• Serve as the primary point of contact for employee wellness initiatives, activities, resources, and vendor partnerships.
• Promote wellness program participation through employee communications, educational materials, and awareness campaigns.
• Coordinate wellness events, challenges, screenings, and other health and well-being activities.
• Maintain wellness program records, participation tracking, and related documentation.
• Monitor program participation and engagement metrics and prepare reports for leadership as needed.

• Manage and respond to HR inquiries through shared inboxes and communication channels.
• Respond to routine employee and manager inquiries regarding HR processes and systems.
• Maintain confidentiality of employee information and organizational data.
• Stay informed regarding internal policies and external compliance requirements impacting HR operations.
• Assist with special projects, strategic initiatives, and audits assigned.
• Provide exceptional customer service to employees, managers, candidates, and external partners.
• Develop presentations, training materials, and employee resources as needed.

• Grow with Purpose. Stay Informed. Be of Service. Bring People Together.

• High School Diploma or GED required;
  Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred. HR Certification a plus.
• Minimum of three (3) years of experience in a role that required strong attention to detail,…