Learning and Development Lead

• Design, deliver, and continuously enhance Harnham's recruitment training programs
• Lead onboarding and classroom training for all new hires
• Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions
• Train consultants on:
  • - Business Development & Client Acquisition
  • - Cold Calling & Sales Techniques
  • - Candidate Sourcing & Market Mapping
  • - Linked In Recruiter & AI Recruiting Tools
  • - Candidate Qualification & Interview Best Practices
  • - Negotiation & Offer Management
  • - Pipeline Management
  • - Time Management & Desk Organization
  • - Recruitment Strategy & Market Intelligence
• Partner with leadership to identify development opportunities across the business
• Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression
• Build engaging training materials, playbooks, workshops, and learning resources
• Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies

• Proven success within an agency recruitment environment
• Demonstrated track record of exceeding revenue and billing targets
• Strong history of winning new business through outbound business development
• Experience managing the full recruitment lifecycle from client acquisition through successful placement
• Passion for coaching, mentoring, and developing high-performing teams
• Outstanding communication, presentation, and facilitation skills
• Ability to inspire, motivate, and elevate performance across recruiters at all experience levels

Demonstrates expertise in designing and delivering recruitment training programs, with a strong focus on coaching and mentoring recruiters to enhance their performance. Proficient in utilizing AI recruiting tools and best practices to drive business development and client acquisition.

• Recruitment Training Program Design
• Coaching & Mentoring
• Business Development & Client Acquisition
• AI Recruiting Tools
• Full Recruitment Lifecycle Management

• Candidate Sourcing
• Cold Calling Techniques
• Negotiation & Offer Management
• Pipeline Management
• Time Management
• Recruitment Strategy
• Market Intelligence
• Interview Best Practices
• Sales Techniques
• Training Effectiveness Measurement

• Outstanding Communication
• Presentation Skills
• Facilitation Skills
• Inspiration & Motivation
• Team Development

• Agency Recruitment
• Revenue Growth
• Billing Targets
• Consultant Progression
• High-performing Teams

• Linked In Recruiter
• AI Recruiting Tools