People Operations & Benefits Administrator

The People Operations & Benefits Administrator provides hands‑on administrative support to the HR, Benefits, and People Operations teams. This hybrid role in Phoenix, AZ helps keep shared communication channels, records, documentation, and team logistics organized to support day‑to‑day People Team operations.

• Monitor shared HR and Benefits inboxes, answering routine questions and routing more complex issues to the appropriate team member.
• Provide first‑level support to employees regarding benefits, leave programs, employment documentation, policies, and HR processes.
• Support employee communications connected to benefits and People Team initiatives.
• Maintain accurate employee records and electronic personnel files.
• Assist with HR audits, reporting, and other compliance‑related administrative tasks.
• Handle employee information and sensitive records with discretion and confidentiality.
• Support onboarding, personnel changes, data entry, document management, and People Operations workflows.
• Maintain organized electronic file storage, retention practices, and SharePoint resources for the People Team.
• Conduct data audits to help ensure employee records are accurate and complete.
• Support employee and manager inquiries related to People Team systems and processes.
• Coordinate travel arrangements, expense submissions, scheduling, and related administrative logistics.
• Support special projects and department initiatives as assigned.
• Manage calendars and coordinate meetings for People Team leaders, primarily HR and Benefits leadership when needed.
• Schedule meetings, prepare materials, support event logistics, and maintain meeting notes and follow‑up tracking.
• Maintain and organize HR and People Team SharePoint sites and resources.
• Provide general administrative support across the HR, Benefits, and People Operations teams.

• Associate degree or higher preferred.
• 1–3 years of experience in administrative support, human resources, benefits support, or a related field preferred.
• Excellent customer service, communication, and follow‑through.
• Strong organization, attention to detail, and time management.
• Ability to manage multiple priorities with minimal daily supervision.
• Proficiency with Microsoft Outlook, Excel, Word, Teams, and SharePoint.
• Ability to learn new systems and processes quickly.
• Sound judgment with a demonstrated ability to maintain confidentiality.
• Must be able to pass required background and fingerprint screenings.
• Frequent computer, phone, and video conferencing use expected.
• Ability to sit, stand, reach, bend, and perform repetitive hand movements.
• Occasional lifting or moving of materials up to 15 pounds may be required.
• Occasional local travel may be required.

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams
• Share Point

Location: Phoenix, AZ (hybrid)

• Salary range: USD 20 - 20 per hourly
• FLSA status: Non‑Exempt, Hourly (approximately $20.50/hour)

Employment is contingent upon successful completion of a criminal history background check and fingerprint clearance in accordance with state requirements.

Local travel may be needed for training and professional development opportunities.

This description reflects management’s assignment of essential functions. It does not exclude or restrict the tasks that may be assigned.