Engagement Specialist; Phoenix, AZ; Austin Commercial

Employee Engagement Specialist (Phoenix, AZ) - Austin Commercial

Job Category: Human Resources

Requisition Number: EMPLO
034085

• Posted :
  September 21, 2026
• Full-Time
• On-site

Showing 1 location

Austin Industries is one of the nation’s largest, most diversified U.S.

-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies:
Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Commercial has an outstanding opportunity for a Employee Engagement Specialist to support our Phoenix, Arizona division and employee lifecycle initiatives across Austin Commercial. This role owns key employee experiences, including Phoenix onboarding, 60-day check-ins, engagement interviews, voluntary exit interviews, and workforce insights.

Successful candidates will combine warm, employee-focused service with strong process discipline, structured interviewing, analytical thinking, and sound judgment. The Employee Engagement Specialist will create consistent lifecycle experiences, listen objectively, protect confidentiality, identify trends, and partner with the people department and leadership to strengthen engagement and retention.

Don't miss your chance to help create a welcoming, connected, and engaging employee-owner experience at Austin Commercial!

Responsibilities:

• Owns the local Phoenix onboarding experience, coordinating readiness, communications, site-logistics, orientation logistics, documentation, and follow-up
• Completes I-9 activity accurately and within required timelines, maintains audit-ready documentation, resolves routine gaps, and escalates exceptions or compliance concerns
• Schedules and conducts structured 60-day check-ins for Phoenix and designated Austin Commercial new hires using approved questions and consistent documentation
• Conducts voluntary exit interviews across assigned locations and engagement interviews as requested, creating a respectful environment and capturing objective feedback
• Develops and implements employee engagement and experience initiatives, including annual surveys, internal forums such as lunch-and-learns, and community activities
• Listens for themes related to onboarding, culture, manager support, training, benefits awareness, belonging, and retention; closes the loop on appropriate follow-up items
• Serves as an approachable contact for employee-owner questions about culture, employee experience, and available benefits resources
• Promotes awareness of ESOP, 401(k), and other benefit offerings and directs plan-specific, eligibility, payroll, or advisory questions to the appropriate specialist
• Maintains structured lifecycle interview data, audits completeness, updates dashboards, and analyzes themes, sentiment, completion rates, recurring issues, and location trends
• Provides concise analyses and practical recommendations to help management develop action plans that maintain or improve employee engagement and experience, while distinguishing individual concerns from aggregate patterns and preserving confidentiality
• Partners closely with the HR Generalist, Leadership & Culture team, managers, and leaders to coordinate support and follow-through
• Recognizes and promptly escalates potential compliance, safety, retaliation, harassment, discrimination, or employee-relations concerns without independently investigating
• Tracks commitments, assigns clear owners, and follows through to ensure employee questions and experience concerns are addressed appropriately
• Perform other duties as assigned

Qualifications:

• Have 2-5 years of experience in human resources, employee engagement, onboarding, employee relations…