Project Coordinator; HR

$67000 - $70000 per year | Phoenix, AZ | On-site | Permanent

We are an established, privately backed healthcare organization that supports physician practices and care locations across a number of markets. Our onboarding team is not a typical HR function. We bring providers on board through a white glove process that can run anywhere from a few weeks to a year, coordinate across 11 departments, and support a fellowship program made up of 7 separate programs.

We have just finished rebuilding our core processes and are now taking the entire experience to a creative level. We are hiring an Onboarding Operations Specialist to lead that build.

• You are joining at the build phase. The process work is done, and the next chapter is turning onboarding and orientation into something interactive, digital, and genuinely enjoyable. That project is yours.
• This is a rare seat for someone with a marketing or creative background to apply those skills inside an operations and HR environment, which is a hard combination to find and an even harder one to get hired into.
• You will not be expected to know HR. The team will teach you onboarding, systems, and process. They are hiring for creative instinct and technical curiosity, not a resume full of HR titles.
• You will have real latitude to research and bring in new technology, AI tools, and automation, and to redesign any process you think takes too long.
• You will present orientation to every new hire and work across 11 departments and multiple markets, which puts you in front of the organization from your first weeks.

The Onboarding Operations Specialist coordinates onboarding, credentialing readiness, and compliance activities across one or more program areas — regular employee onboarding, provider/APP onboarding and offboarding, student clinical rotation and shadow programs, or fellowship recruitment and administration. The role independently manages caseloads of new hires, providers, students, or fellows from offer acceptance through Day 1 and beyond, exercising judgment to resolve issues, coordinate across departments, and ensure compliance, while escalating matters of significant risk to the Onboarding Operations Manager.

In addition to caseload ownership, the role coordinates assigned onboarding projects and process improvement work, and is structured to develop the project management, process design, and cross-functional stakeholder capabilities used in onboarding program leadership roles.

• Independently manages the onboarding caseload for an assigned population (employees, providers/APPs, students, or fellows) from acceptance through the start date, determining priority and sequencing of work without close supervision.
• Coordinates cross-functional onboarding activities with Talent Acquisition, IT, Facilities, Credentialing, Payroll, and Hiring Managers, resolving day-to-day conflicts and gaps independently.
• Tracks and evaluates credentialing readiness and compliance documentation (licensure, background checks, drug screening, required certifications); identifies and resolves gaps that could delay a start date, escalating only unresolved or high-risk items.
• Reviews flagged pre-adverse background screening results, gathers and evaluates candidate explanations and documentation, and prepares a recommendation and summary for HRBP/Manager review and decision.
• Administers employment agreement tracking, including sign-on bonus, relocation, and retention terms, verifying accuracy against agreements and coordinating with Payroll.
• For fellowship‑assigned specialists: coordinates fellowship recruitment logistics (applications, interview…