More jobs:
Jira Cloud Admin
Job in
Phoenix, Maricopa County, Arizona, 85044, USA
Listed on 2026-01-23
Listing for:
Sarian, Inc.
Full Time
position Listed on 2026-01-23
Job specializations:
-
IT/Tech
Cloud Computing, IT Consultant, IT Project Manager, IT Support
Job Description & How to Apply Below
###this position is available for a FULLTIME role only###
Role: JIRA Cloud Admin
JIJob Title : JIRA Cloud Admin
Experience Required - 5+ Years
Must Have Technical/Functional Skills
Selenium, Test NG, Automation, SQL, Python
Roles & Responsibilities
• Administer and configure Jira Cloud (Software and Service Management) and
• Confluence Cloud environments for multiple lines of business.
• Partner with Product Owners, Scrum Masters, Release Train Engineers and Software
• Engineers to implement Jira structures aligned with Amex's Scaled Agile Framework (SAFe) and enterprise Agile standards.
• Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking.
• Manage user access, roles, and permissions through Atlassian Access and SSO integrations with Amex identity platforms.
• Implement and maintain automation rules and integrations (e.g., with Slack, Git Hub, and Service Now).
• Support governance and compliance by ensuring configurations align with Amex security and audit standards.
• Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.
• Develop documentation, training materials, and best practices to promote consistent usage across business units.
• Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams.
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