IT Asset & Software Licensing Analyst II​/Senior | Vendor & Asset Management

Summary

As a Senior IT Asset & Software Licensing Analyst at APS, you will lead the lifecycle management of our software and technology investments to ensure reliability, fiscal responsibility, and compliance. Your expertise will help shape enterprise standards, guide vendor negotiations, and strengthen governance practices that support APS’s mission to deliver safe, reliable, and affordable energy to our communities. You’ll use your technical and analytical skills—especially within Service Now—to improve asset visibility, track entitlements, and maintain accurate, transparent records.

By optimizing software usage and costs, you support APS’s purpose of doing what is right for the people and prosperity of Arizona while helping design a more sustainable and innovative energy future.

• Lead enterprise software acquisitions, renewals, and vendor negotiations to secure strategic value for APS.
• Use Service Now to manage the full lifecycle of software assets, maintain accurate entitlement data, and improve portfolio visibility.
• Develop and implement enterprise standards and purchasing policies that strengthen compliance and operational excellence.
• Oversee budgeting, forecasting, and spend analysis to ensure software investments align with financial priorities.
• Monitor license compliance and contract obligations across systems and platforms, proactively identifying risks.
• Partner with IT, Finance, Procurement, and business leaders to align asset strategies with operational needs and long‑term goals.

You bring:

• Proven experience negotiating complex software agreements and managing enterprise licensing compliance.
• Strong Service Now proficiency, including asset lifecycle management, CMDB utilization, software inventory tracking, and entitlement governance.
• Financial and business acumen to forecast expenditures and optimize technology investments.
• A track record of standardizing processes, improving asset management maturity, or strengthening purchasing governance.
• Clear, influential communication skills to engage leaders, vendors, and cross‑functional teams.
• A collaborative, accountable mindset aligned with the APS Promise—innovating for the future, empowering others, and achieving results together.
• Bachelor’s degree in Information Technology or related field
• Five (5) - eight (8) years of prior relevant experience or an equivalent combination of education and directly related experience.
• Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

• Familiarity with Service Now Software Asset Management
• Software Asset Manager Certification
• Knowledge of technology asset life cycle management processes and supporting tools and services
• Understanding of IT business continuity, cybersecurity, integrated risk management and optimization methodologies as they apply to technology contracts
• Excellent presentation, written and verbal communication skills
• Financial and Budget Acumen

This position may require access to and/or use of information subject to control under the…