More jobs:
EUC Transformation Consultant
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-02-16
Listing for:
Techgene Solutions
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Responsibilities
- Provide guidance on Service Now operational deployment, including:
- Measuring adherence, compliance, and operational effectiveness
- Articulating and tracking value creation from reduced tickets and improved compliance
- €Ensure Service Now supports proactive servicing and compliance behaviors
- Proven experience implementing EUC or Digital Workplace proactive servicing models
- Demonstrated success reducing live servicing channel demand through automation and proactive remediation
- Strong hands-on experience with Nexthink, specifically FLOW and Remote Actions
- Operational experience deploying and driving adoption of Service Now
- Experience improving compliance outcomes through proactive and automated servicing
- Experience delivering transformational change in large, complex organizations
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