Sr IT Engineer

Job Description

As a Sr IT Engineer at Honeywell
, you will play a pivotal role in designing, implementing, and supporting end‑user technology solutions that enable productivity, security, and a high-quality employee experience across the enterprise. This role is a key contributor to the Aero Separation Project and will focus on modern workplace technologies, device management, and executive-level support. You will report directly to the IT Manager and work out of our Phoenix, Arizona location on a hybrid work schedule.

In this role, you will directly impact user satisfaction, system reliability, and operational efficiency by delivering scalable, secure, and user‑centric IT services across corporate environments.

• Design, implement, and support End User Computing (EUC) solutions across Windows, macOS, and virtual desktop environments.
• Administer and support Microsoft Intune for device enrollment, configuration, compliance, patching, and security policy enforcement.
• Manage and support Microsoft 365 services, including endpoint integration with productivity, collaboration, and identity platforms.
• Leverage Nexthink (or similar digital experience monitoring tools) to proactively identify, analyze, and remediate end‑user performance and experience issues.
• Support Virtual Desktop Infrastructure (VDI) platforms, ensuring performance, availability, and user adoption.
• Provide advanced support for macOS (Macintosh) environments alongside Windows‑based systems.
• Oversee PC lifecycle management, including hardware standards, procurement coordination, imaging, deployment, refresh, and secure decommissioning.
• Manage and support HP Print Services, including Print Manager, print queues, drivers, and enterprise printing solutions.
• Deliver Mobility Device Management (MDM) support for laptops, mobile devices, and peripherals in compliance with corporate security standards.
• Provide Executive Care / VIP support, delivering white‑glove, high‑touch IT services to senior leaders and critical stakeholders.
• Monitor system performance and troubleshoot complex issues to ensure optimal functionality and minimal downtime.
• Collaborate with cross‑functional IT, security, and business teams to integrate new technologies and improve existing services.
• Maintain documentation, standards, and procedures to support operational excellence and audit readiness.

• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• 5 or more years of experience in IT engineering, End User Computing, or a related field.
• Strong hands‑on experience with End User Computing (EUC) environments in an enterprise setting.
• Proven expertise with Microsoft Intune and modern device management.
• Experience supporting Microsoft 365 services in a corporate environment.
• Hands‑on experience with VDI platforms (Citrix, VMware, AVD, or similar).
• Experience supporting macOS (Macintosh) and Windows endpoints.
• Familiarity with Nexthink or other endpoint experience/monitoring tools.
• Experience managing PC lifecycle management from deployment through retirement.
• Working knowledge of enterprise print services, including HP Print Services and Print Manager.
• Experience supporting mobility and MDM solutions.
• Strong troubleshooting skills across hardware, software, and user experience issues.
• Knowledge of endpoint security, compliance, and IT best practices.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience providing Executive / VIP IT support in a corporate environment.
• Experience working in hybrid or large‑scale enterprise IT environments.
• Strong customer service mindset with excellent communication skills.
• Ability to work independently and manage multiple priorities.
• Strong analytical, problem‑solving, and documentation skills.
• Commitment to maintaining high standards of security, compliance, and user experience.
• Ability to adapt quickly to new technologies and evolving business needs.

In addition to a competitive salary, leading‑edge work, and developing solutions side‑by‑side with dedicated experts in their fields, Honeywell employees are eligible for…