Datacenter Manufacturing Lead

Responsibilities

• Experience and willingness to provide 24x7x365 operational support coverage.
• Experience working in an operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.
• Experience with infrastructure qualification and validation of computerized systems.
• Experience with response to regulatory authorities such as FDA, including internal/external audit on items such as GxP and SOX.
• Understanding of the ITIL framework and experience working on ITIL ticketing systems, Service Now preferable.
• Ability to analyze data, gather critical information, judge quality, and deliver timely information to support business and management decision-making.
• An understanding of data room/center facilities infrastructure support as well as an understanding of diverse hosting technologies including virtualization, high availability and Disaster Recovery technologies.

• A minimum of 10 years IT support experience, a portion of which should be related to manufacturing.
• Ability to manage competing priorities and work effectively in a highly dynamic and complex environment.
• Show adaptability and flexibility in work to suit business requirements. Be flexible with respect to work requirements based on business requirements.