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Technical Support HelpDesk/Support

Lead Solutions Engineer - Customer Support & Debugging

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Optomi
Full Time position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A growing technology company is seeking a Lead Customer Support Specialist to manage customer support operations and troubleshoot technical issues. This role involves coordinating with developers, resolving customer concerns, and managing a support hotline for a small customer base. The ideal candidate will have a technical background, familiarity with tools like Git Hub and Intercom, and excellent customer service skills.

The position offers a collaborative environment, flexibility to work remotely, and a competitive salary with bonus potential.
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