Head of Digital Customer Solutions; Hybrid
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-02-24
Listing for:
APS (Arizona Public Service)
Full Time
position Listed on 2026-02-24
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A utility company based in Phoenix, AZ is seeking a 'Manager of Digital Customer Solutions' to strategize and manage digital customer experiences. Key responsibilities include leading a team focused on enhancing digital channels and ensuring optimal customer interaction through use of innovative technologies. The role requires expertise in digital usability with eight years of relevant experience, alongside a hybrid work arrangement requiring Arizona residency.
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