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Hybrid Tech Support Specialist - SaaS; Tier 1
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-02-28
Listing for:
Virtuous
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A nonprofit software company in Phoenix, AZ is seeking a Technical Support Specialist to join their Tier 1 team. The role involves providing exceptional customer service through email and phone support while addressing customer issues with speed and precision. The ideal candidate will have 2+ years of B2B SaaS Technical Support experience, strong analytical and communication skills, and the ability to thrive in a fast-paced work environment.
This position offers a hybrid work model and a comprehensive benefits package including competitive pay and unlimited PTO.
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