SRE Engineer

Job Responsibilities and Requirements

• Experience in Production support engineering or SRE roles, preferably within the banking industry.
• Skilled in L1/L2 support, debugging, performance monitoring, and working in Agile/Scrum environments. Hands-on with Service Now, Spring Boot, REST APIs, and CI/CD pipelines.
• Strong knowledge of cloud services.
• Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Monitor and maintain the health, availability, and performance of production systems and applications.
• Troubleshoot and resolve production incidents, ensuring minimal downtime and service disruption.
• Identifying Defects and working with Dev to get them fixed based on priority.
• Taking care of implementation of RFCs.
• Doing pre and post validation of servers during traffic diversion.
• Collaborate with engineering teams to implement reliability best practices and improve system performance.
• Develop and maintain monitoring alerts and dashboards to ensure visibility into system metrics.
• Participate in on-call rotation and provide timely support for high-impact incidents.
• Implement automation tools and processes to streamline operations and reduce manual workloads.
• Document incidents and solutions for knowledge management and continuous improvement.

Base Salary Range: $100,000 to $125,000 Per Annum

TCS Employee Benefits

Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.