Data Center Technician, Hardware Ops

Google, Phoenix, AZ, USA

Not eligible for U.S. immigration sponsorship.

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols.
• Experience with component‑level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges and adapt to changes in a dynamic work environment.
• Ability to lift/move 50 lb (23 kg) of equipment and exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must be able to work non‑standard hours, including weekends, night shifts, holidays, and shift‑based schedules as required.

Google’s Hardware Operations team monitors the state‑of‑the‑art physical infrastructure behind Google’s search technology. As an Operations Technician you will install, configure, test, troubleshoot and maintain server hardware and related software, and handle complex components such as networks, routers, hubs, bridges, switches, and networking protocols. You will also lead small project teams on larger installations, develop contingency plans, and perform manual movement and installation of racks in a demanding physical environment.

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure problems, applying needed resources to resolve identified issues.
• Maintain the security and integrity of data, tracking media to check for standard data security issues and handling them in accordance with Google security standards.
• Disassemble specific equipment that has reached its end‑of‑life via part replacement or maintenance in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

The U.S. base salary range for this full‑time position is $78,500‑$110,000 plus bonus, equity, and benefits. Additional compensation information will be shared during the hiring process.

Google is an equal opportunity employer. We are committed to creating a workforce that reflects the users we serve, fostering a culture of belonging, and ensuring an equal employment opportunity regardless of protected characteristics. See Google’s EEO Policy and related resources for more information.

English proficiency is required for all roles unless otherwise stated.

Google does not accept agency resumes. Please do not forward resumes through recruiter aliases or other unofficial channels.