Salesforce System Administrator at Services Phoenix, AZ

Position Summary

The Salesforce System Administrator administers a Salesforce ERP implementation at Republic Services. The role performs key functions such as configuration changes, creation of roles and permissions, administration of application level resources, and data administration.

• Performs daily administration and end‑user support of Salesforce applications. This includes managing multiple user setups, user roles, profiles, security, business rules, and permission sets, customization of objects, fields, record types, page layouts, formulas, validations, data backups, configure workflows, knowledge management, and create Reports/Dashboards.
• Creates and maintains documentation on processes, policies, application configuration and user guides as needed.
• Assists ERP development team with projects as assigned.
• Performs data imports, data integrity and data manipulation tasks, ensuring proper ownership of existing accounts and contacts.
• Follows good development practices to produce clean, efficient and maintainable platform configurations.
• Tests rigorously configuration changes within the Salesforce sandbox before deploying to production.
• Simplifies and reduces technical debt by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, users and more.
• Maintains data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data.
• Assists in the implementation of security practices by monitoring login and user activity, deactivating unused users, and auditing field and profile access and security permissions.
• Installs and maintains managed and unmanaged packages.
• Manages configuration changes made in Salesforce into source code repository.
• Stays current on Salesforce technology and releases.
• Participates in Salesforce production related issues/downtime.
• Works with Salesforce Support to resolve platform related issues (case management).
• Follows all required Company policies and practices relating to the System Development Life Cycle.
• Provides Tier3 support and resolution of open IT issues escalated by IT Customer Support.
• Performs other job‑related duties as assigned or apparent.

• Certified Salesforce Administrator.
• Certified Salesforce Developer.
• Development experience on Salesforce platform using Apex.
• Experience in release and change management.
• 2 years of experience administering Salesforce in a small to mid size organization (at least 25 users).

Pay range: $86,400.00 - $ USD Annual

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.