ELearning Developer​/LMS Administrator

* Design, develop, and maintain interactive eLearning courses, microlearning modules, and blended learning content using Articulate Storyline 360, Rise 360, and other rapid authoring tools.

* Write instructional scripts, storyboards, and design documents aligned with the ADDIE framework and adult learning theory.

* Incorporate multimedia elements including video, audio, animation, and graphics to create immersive learner experiences.

* Complete audio and video post-production editing using tools such as Camtasia, Adobe Premiere Pro, Adobe Audition, and Snag It.

* Partner with subject matter experts (SMEs), stakeholders, and business partners across departments to conduct needs analyses, identify learning gaps, and develop targeted solutions.

* Leverage AI-powered tools and Synthesia design processes to accelerate development timelines and meet tight deadlines.

* Ensure all digital content meets accessibility standards (WCAG/Section 508) and supports inclusive learning design.

* Create job aids, quick-reference guides, and performance support materials to reinforce formal training.

* Serve as the primary administrator for the enterprise Learning Management System, managing course setup, enrollment, user accounts, and permissions.

* Organize and optimize course catalogs, learning paths, and curricula within the LMS to ensure a seamless learner experience.

* Upload, test, publish, and troubleshoot SCORM, xAPI, and AICC content packages within the LMS environment.

* Develop and maintain LMS analytics dashboards and reporting to measure learner performance, course completion rates, and training ROI-enabling data-driven decisions tied to organizational goals.

* Manage user data integrity including imports, role assignments, group structures, and automated enrollment rules.

* Provide Tier 1 and Tier 2 technical support for learners, managers, and administrators experiencing LMS issues.

* Coordinate system updates, integrations, and enhancements with IT and LMS vendor partners.

* Maintain compliance training records, certifications, and audit-ready documentation.

* Develop and deliver LMS training and onboarding materials for new administrators, instructors, and end users.

* Bachelor's degree in Instructional Design, Educational Technology, Learning & Development, or a related field.

* 3+ years of experience in eLearning development, instructional design, or a closely related role.

* 2+ years of hands-on experience administering a Learning Management System (e.g., UKG, Workday Learning, Talent

LMS, Canvas, Cornerstone, SAP Success Factors).

* Proficiency with Articulate 360 (Storyline and Rise), and at least one video/audio editing tool (Camtasia, Adobe Premiere Pro, or similar).

* Strong working knowledge of SCORM, xAPI (Tin Can), and AICC content standards.

* Demonstrated understanding of adult learning principles, the ADDIE model, and instructional design best practices.

* Excellent project management skills with the ability to manage multiple concurrent deliverables from analysis through implementation.

* Strong written and verbal communication skills; ability to translate complex technical content into clear, learner-friendly language.