Technical Writer & Project Manager

Role - Technical Writer & Project Manager

Experience Required - 5+ Years

• 3–6 years of experience in technical writing, systems analysis, or a related role
• Strong understanding of software development life cycles and cloud-native systems
• Ability to read and understand code, architecture diagrams, and ADRs
• Excellent written communication and editing skills
• Experience with documentation tooling (Markdown, Git Hub, Confluence, etc.)
• Strong collaboration skills with engineering and architecture teams
• Strong understanding of SDLC, Agile, Scrum, and Dev Ops practices
• Demonstrated ability to lead complex technical projects
• Excellent communication, stakeholder management, and leadership skills
• Experience with project tools such as Jira, Azure Dev Ops, MS Project, or similar
• Ability to manage multiple projects simultaneously

The Analyst (Technical Writer) is responsible for producing, maintaining, and improving technical documentation that supports developers, users, and stakeholders. This role ensures clarity, consistency, and accuracy across customer-facing, internal, and architectural documentation, working closely with engineering leadership.

• Create and maintain technical documentation including:
  • API and integration guides
  • User and customer‑facing documentation
  • Internal engineering and operational guides
• Translate complex technical concepts into clear, consumable content
• Partner with engineers to document designs, ADRs, and workflows
• Ensure documentation aligns with governance and compliance standards
• Review and edit documentation produced by engineering teams
• Maintain documentation repositories and versioning practices
• Lead end‑to‑end project lifecycle: initiation, planning, execution, monitoring, and closure
• Develop detailed project plans, schedules, resource plans, and risk mitigation strategies
• Collaborate closely with engineering, infrastructure, QA, product, and business teams
• Manage project scope, timelines, budgets, and quality metrics
• Facilitate daily stand‑ups, sprint planning, retrospectives, and other Agile ceremonies
• Identify roadblocks and implement corrective actions to ensure timely delivery
• Provide regular project status updates to leadership and stakeholders
• Ensure project compliance with organizational standards, security, and governance guidelines
• Manage vendor relationships and oversee third‑party deliverables (if applicable)
• Drive continuous improvement in project processes and team collaboration

$90,000 to $100,000 Per Annum

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.