Independent Executive Reviewer

Job Title Independent Executive Reviewer Client Company/Dept. Name Arizona Department of Economic Security (ADES), AZ Address 1802 West Jackson #100 City Name Phoenix State Name AZ-Arizona Zip Code 85007 If others (Address) Duration of the project Undetermined Start Date Services Award date is 04/06/2026 and services will start upon fully executed work order and issuance of purchase order Project End Date Undetermined Due date for Resume submission 27th March 2026 No.

of Openings 1 No. of Maximum Submissions 1 Project Overview The Arizona Department of Economic Security (ADES), Division of Benefits and Medical Eligibility (DBME), is seeking consulting support to improve the Supplemental Nutrition Assistance Program (SNAP) Payment Error Rate (PER) through targeted policy review, operational improvement, and performance optimization.
The selected vendor will provide advisory support across three key work streams: policy and regulatory analysis, workflow and process redesign, and workshops with metrics-driven improvement. The engagement is milestone-based and requires strong governance, quality assurance, and delivery oversight. Mandatory Requirement Minimum 15+ years of total professional experience with:
7+ years in senior leadership roles such as Director, Deputy Director, Program Executive, or senior advisory positions within government or public-sector environments
Extensive experience in human services, public-benefits administration, or large-scale government program operations
Demonstrated senior-level experience with:
SNAP, eligibility programs, program integrity, quality control, or related human services domains
Reviewing and advising on policy, operations, and program performance improvements
Proven ability to review and validate executive-level deliverables, including reports, findings, and recommendation packages
Experience advising executive stakeholders in government settings, including providing strategic guidance and challenging recommendations when necessary
Demonstrated experience supporting or overseeing high-visibility initiatives with strict timelines and formal acceptance criteria
Ability to provide independent, objective quality review, ensuring recommendations are practical, compliant, and aligned with program goals
Must not be:
An active delivery manager creating role overlap with the Engagement Lead
An academic or theoretical expert without operational leadership experience
A generic reviewer without direct public-benefits or human services background

Job Description Serve as an independent executive-level advisor and quality reviewer, providing oversight across all project deliverables and ensuring alignment with program objectives and stakeholder expectations
Conduct targeted reviews of key deliverables across all milestones, including:
Policy analysis findings and recommendations
Process improvement outputs (As-Is / To-Be models)
Workshop summaries and strategic insights
Provide executive-level feedback and challenge, ensuring:
Recommendations are practical, implementable, and aligned with real-world operational constraints
Outputs reflect strong understanding of SNAP policy, compliance, and program integrity expectations
Support quality assurance efforts, validating that deliverables meet the standards required for acceptance by ADES
Offer strategic guidance to the Engagement Lead and team, particularly during:
Milestone packaging
Deliverable refinement cycles
Response to client feedback or identified deficiencies
Ensure alignment between policy recommendations, operational improvements, and organizational realities, helping strengthen overall solution credibility
Participate on a limited, as-needed basis, typically focused on key review points rather than day-to-day execution
Provide rapid turnaround review and feedback, especially during tight submission timelines or revision cycles Skill set info Deep expertise in human services program leadership, including SNAP or similar public-benefits programs
Strong understanding of policy, operations, quality control, and program integrity within government environments
Proven ability to evaluate strategic recommendations and advisory deliverables,…