Technical Writer & Project Manager

Job Title:
Technical Writer & Project Manager
Location:
Phoenix, AZ (Onsite)

Fulltime

Must Have Technical/Functional Skills

• 3-6 years of experience in technical writing, systems analysis, or a related role
• Strong understanding of software development life cycles and cloud-native systems
• Ability to read and understand code, architecture diagrams, and ADRs
• Excellent written communication and editing skills
• Experience with documentation tooling (Markdown, Git Hub, Confluence, etc.)
• Strong collaboration skills with engineering and architecture teams
• Strong understanding of SDLC, Agile, Scrum, and Dev Ops practices
• Demonstrated ability to lead complex technical projects
• Excellent communication, stakeholder management, and leadership skills
• Experience with project tools such as Jira, Azure Dev Ops, MS Project, or similar
• Ability to manage multiple projects simultaneously

Roles & Responsibilities

The Analyst (Technical Writer) is responsible for producing, maintaining, and improving technical documentation that supports developers, users, and stakeholders. This role ensures clarity, consistency, and accuracy across customer-facing, internal, and architectural documentation, working closely with engineering leadership.

Core Responsibilities

• Create and maintain technical documentation including:

• Architecture overviews

• API and integration guides

• User and customer-facing documentation

Internal engineering and operational guides

• Translate complex technical concepts into clear, consumable content
• Partner with engineers to document designs, ADRs, and workflows
• Ensure documentation aligns with governance and compliance standards
• Review and edit documentation produced by engineering teams

Maintain documentation repositories and versioning practices

• Lead end-to-end project lifecycle: initiation, planning, execution, monitoring, and closure
• Develop detailed project plans, schedules, resource plans, and risk mitigation strategies
• Collaborate closely with engineering, infrastructure, QA, product, and business teams
• Manage project scope, timelines, budgets, and quality metrics
• Facilitate daily standups, sprint planning, retrospectives, and other Agile ceremonies
• Identify roadblocks and implement corrective actions to ensure timely delivery
• Provide regular project status updates to leadership and stakeholders
• Ensure project compliance with organizational standards, security, and governance guidelines
• Manage ven dor relationships and oversee third-party deliverables (if applicable)
• Drive continuous improvement in project processes and team collaboration