More jobs:
Five Admin
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-06-03
Listing for:
Diverse Lynx
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Consultant, Data Engineer
Job Description & How to Apply Below
Role:
Five 9 Admin
Descriptions:
1. Handson Five9 VCC administration experience. Application configuration of call flows, skills, reporting and user management. (Must have)
2. Five9 IVA self-service experience. Five9 IVA workflows, including task flow design, speech recognition tuning, and Natural Language Processing (NLP) integration. (Preferred, but if they have experience in other tools such as Genesys or NICE they may carry over)
Some java script experience (Preferred)
3. Hands on experience in direct user support activities (must have)
4. Experience in an Agile environment
5. Five9 certifications would be helpful
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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