Infrastructure Engineer Sr

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Infrastructure Engineer Sr within PNC's Technology organization, you will be based in Birmingham, AL, Dallas, TX, Cleveland, OH, Phoenix, AZ or Pittsburgh, PA.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Senior Infrastructure Engineer - Skill Set

Core Infrastructure & Systems

Deep expertise in enterprise infrastructure design, implementation, and operations, including compute, storage, and networking platforms

Strong knowledge of Windows Server and Linux operating systems, including performance tuning, patching, and lifecycle management

Experience supporting 24×7 production environments with on‑call and after‑hours support responsibilities

Advanced troubleshooting skills across hardware, OS, virtualization, and network layers

Networking & Connectivity

Solid understanding of LAN/WAN architecture, routing, switching, DNS, DHCP, and load balancing

Experience working with firewalls, VPNs, and secure remote access solutions

Ability to partner with network and security teams to ensure resilient, secure connectivity

Virtualization & Cloud

Hands-on experience with virtualization platforms (VMware, Hyper‑V, or equivalent)

Strong understanding of cloud infrastructure concepts (IaaS, PaaS, hybrid architectures)

Experience supporting or transitioning workloads to cloud platforms such as Azure (Windows 365) or AWS

Familiarity with cloud governance, cost management, and operational best practices in a multi‑cloud or hybrid environment

Disaster Recovery & Resilience

Proven experience in disaster recovery (DR) and business continuity planning, including design, testing, and execution

Ability to assess infrastructure risks and design highly available and fault‑tolerant solutions

Participation in DR exercises and real‑world incident recovery

Automation & Tooling

Experience with infrastructure automation and scripting (Power Shell, Bash, or similar)

Familiarity with Infrastructure as Code (IaC) concepts and tools (e.g., ARM, Terraform, or equivalent)

Understanding of monitoring, logging, and alerting tools to ensure operational health

Security & Compliance

Strong security mindset with experience implementing least‑privilege access, hardening standards, and secure configurations

Collaboration with security teams on vulnerability remediation and compliance requirements

Understanding of infrastructure security controls in both on‑prem and cloud environments

Technical Leadership & Collaboration

Acts as a technical escalation point for complex infrastructure issues

Mentors junior engineers and contributes to knowledge sharing and operational documentation

Partners effectively with application, cloud, network, and security teams on cross‑functional initiatives

Process, Documentation & Change Management

Experience working within ITIL or similar operational frameworks (incident, problem, and change management)

Produces and maintains clear technical documentation, diagrams, and standards

Participates in infrastructure planning, upgrades, and modernization efforts

Soft Skills & Professional Attributes

Excellent verbal and written communication skills, able to explain complex topics to technical and non‑technical audiences

Strong analytical and problem‑solving abilities

Ability to work independently, prioritize effectively, and manage multiple initiatives

Demonstrates ownership, reliability, and a continuous improvement mindset

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

* Provides expertise on platform…