IT Release & Quality Manager

The IT Release & Quality Manager is responsible for enabling high‑quality, predictable, and scalable software releases across Agile and Dev Ops delivery teams. This role provides leadership over release strategy, quality governance, and continuous improvement, ensuring that frequent deployments meet defined quality standards while supporting rapid business delivery. Acting as a facilitator and advisor, this role balances speed and stability, drives consistency across teams, and embeds quality practices throughout the software delivery lifecycle.

• Own and evolve the enterprise release management strategy for Agile and Dev Ops delivery models
• Coordinate complex, multi‑team and multi‑product releases across value streams
• Align release execution with sprint and continuous delivery cadences
• Manage cross‑team dependencies, shared services impacts, and environment constraints
• Provide executive‑level visibility into release readiness, risks, and outcomes

• Establish and enforce release quality standards across Agile teams
• Ensure quality is embedded early in the SDLC through:
  • Definition of Ready (DoR) and Definition of Done (DoD)
  • Test automation standards
  • Non‑functional requirements (performance, security, reliability)
• Partner with QA, SRE, and Dev Ops teams to ensure:
  • Adequate test coverage and automated validation
  • Production monitoring and alerting readiness
  • Defined rollback and recovery procedures
• Lead release quality reviews and post‑release retrospectives focused on defect prevention
• Track and analyze quality metrics such as:
  • Change failure rate
  • Escaped defects
  • Production incident trends

• Support adoption of:
  • Feature flags and progressive delivery
  • Automated testing and quality gates
• Collaborate with platform teams to improve pipeline reliability and performance
• Promote standardization while allowing team‑level autonomy

• Apply pragmatic, risk‑based change enablement aligned with Agile principles
• Ensure regulatory, audit, and compliance requirements are met without excessive overhead
• Maintain traceability between features, changes, releases, and deployments
• Guide teams on appropriate controls for low, medium, and high‑risk releases

• Serve as the senior point of contact for release and quality topics
• Communicate clearly with:
  • Product and EPMO leaders
  • Engineering and QA
  • Operations, security, and support teams
• Provide concise reporting on release health, quality trends, and improvement opportunities
• Lead go/no‑go discussions and elevate risks when needed

• 8+ years of IT delivery experience
• 4+ years in Project Management or Quality Management
• Proven experience leading releases in Agile and CI/CD environments
• Experience coordinating enterprise‑scale or mission‑critical releases

• Deep understanding of Agile processes
• Strong leadership, facilitation, and influencing skills
• Ability to balance speed of delivery with quality and risk
• Excellent written and verbal communication skills
• Strong analytical mindset with a focus on metrics and outcomes

Sunstate Equipment Co. is an Equal Opportunity Employer. A Drug Free Workplace and Participates in E-Verify.