MS Engineer

Senior Microsoft Systems Engineer
Phoenix, AZ
6 months CTH
Pay rate - $60/Hour on W2

Position Summary

We are seeking a highly skilled Microsoft Systems Engineer to support and enhance our enterprise infrastructure environment. The ideal candidate will be a hands-on technical professional with deep expertise in Microsoft technologies, virtualization, high-availability systems, and enterprise support.

This role requires strong troubleshooting skills, the ability to provide remote support to field and store users, and a passion for improving infrastructure performance, reliability, and operational processes.

Key Responsibilities

• Provide advanced technical support to users in field locations and retail/store environments via phone and remote support tools.
• Design, implement, maintain, and troubleshoot Microsoft-based infrastructure solutions.
• Support enterprise systems with a focus on availability, performance optimization, and reliability.
• Participate in infrastructure design reviews, issue investigation, root cause analysis, and resolution efforts.
• Collaborate with Engineering, Operations, Quality Assurance, and Program Management teams to support business objectives.
• Evaluate and recommend hardware, software, and infrastructure solutions.
• Support and maintain server, desktop, mobile, and cloud-based technologies.
• Develop and maintain automation scripts to improve operational efficiency.
• Assist with capacity planning, system monitoring, and performance tuning initiatives.
• Contribute to process improvements and infrastructure best practices.

• Required Technical Skills

  Microsoft Infrastructure

• Active Directory administration and support
• DNS administration and troubleshooting
• Microsoft Office 365 administration
• Microsoft Cluster Services (MSCS)
• High Availability and Failover Clustering solutions
• Microsoft Network Load Balancing (NLB)

• Virtualization & Remote Access

• VMware ESX/ESXi
• Citrix technologies

• Enterprise Systems & Security

• NetIQ
• Trend Micro
• Information Assurance (IA) controls
• ITIL-based operational practices

• Databases & Enterprise Applications

• Basic to intermediate knowledge of:
  • Microsoft SQL Server
  • MySQL
  • Oracle Database
• Experience supporting:
  • Microsoft Biz Talk Server
  • Microsoft Office SharePoint Server (MOSS 2007)

• Automation & Scripting

• Experience with Power Shell and other scripting technologies.
• Ability to automate system administration and operational tasks.

• Preferred Qualifications

• Experience supporting mobile technologies and devices.
• Strong understanding of systems management and infrastructure optimization.
• Experience evaluating server, desktop, and mobile hardware solutions.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work independently while supporting cross-functional teams.

• Desired Experience

• 5+ years of Microsoft systems engineering or infrastructure support experience.
• Experience supporting enterprise production environments.
• Strong focus on system stability, performance, and continuous improvement