Dir-Infra Engineering

Job Description

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #Team Amex.

• Responsible for leading engineering teams for MacOS, Browser, and Digital Employee Experience for Digital Workplace.
• Performs core leadership aspects to support the MacOS Operating System, DEX, and browser.
• Strategically prioritize work for the team.
• Managing vendor relationships.
• Participates in current state system analysis, requirements gathering, and documentation.
• Supports configuration and implementation deployments to 100,000+ clients.
• Contributes to the creation of technical design/implementation planning.
• Supports requirements understanding and issue resolution.
• Work with stakeholders on strategic efforts.
• Operates the team in an Agile methodology.
• Aligns strategy with Architecture.

• Degree or equivalent work experience.
• 10 years of experience administering MacOS, Dex, or Browser environments.
• Advanced understanding of Microsoft Intune or Jamf.
• Proven history of program delivery over multiple release cycles.
• Strong written, verbal communications, presentation skills, leadership, problem solving and analytical skills.
• Practical experience in effective time management, including the ability to prioritize effectively.
• Proven collaboration skills along with the ability to influence without authority.

• Advanced troubleshooting.
• Familiarity with Identity and Access Management.
• Knowledge of Agile Practices.