HubSpot Customer Success Specialist

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Girikon is a fast-growing business consulting, technology, and software development company headquartered in Phoenix, AZ. As a Hub Spot Diamond Partner and Salesforce Gold Consulting Partner, we help clients transform their operations through smart technology — and we do it with some of the highest client satisfaction scores in the industry. Girikon has been recognized on the INC 5000 list of the fastest-growing private companies for two consecutive years.

We’re expanding our Phoenix team and looking for a talented Hub Spot Specialist who is ready to make an impact from day one.
Location: Phoenix, AZ (or anywhere in the USA)

* All offers are contingent on successful completion of a background check, reference check, E-Verify process, and drug test.

Note:

applications submitted through staffing agencies will not be considered.
* Responsibilities include but are not limited to:

• Manage ongoing relationships with clients using Hub Spot as their Marketing and/or CRM platform.
• Design, configure, and optimize Hub Spot workflows, automations, and integrations based on client operational needs.
• Build and manage dashboards, reports, page layouts, and process automations that give end-users real insight and control.
• Own data integrity within Hub Spot CRM — including data imports, cleanup, and deduplication.
• Provide hands-on training, onboarding, and ongoing support to help clients get the most out of Hub Spot.
• Act as the bridge between business stakeholders and technical teams, translating requirements into scalable Hub Spot solutions.
• Manage users, profiles, roles, and permission sets (including Salesforce, where applicable).
• Produce clear documentation including process flows, use-case models, and high-level design specs for diverse audiences.
• Assist with data import/export and system customization as projects require.

Qualifications:

• 3+ years of hands-on experience administering Hub Spot in a professional setting.
• Strong problem-solving skills with an ability to translate business requirements into technical configurations.
• Excellent written and verbal communication skills — you can explain complex ideas to both technical and non-technical audiences.
• A collaborative, client-first mindset with a track record of delivering high-quality outcomes.
• Bachelor’s degree (any discipline) with a solid academic record.
• Hub Spot certifications are a strong plus — we’ll also support you in earning new ones.

Why Girikon? :

• Competitive salary aligned with industry standards.
• Comprehensive health coverage — Medical, Dental, and Vision.
• Dedicated budget for training, certifications, and professional development.
• Generous PTO, sick days, and all standard public holidays.
• A genuine commitment to work/life balance — we mean it.
• A collaborative, growth-oriented team at a company recognized for rapid, sustained success.