Agile Domain Consultant

Overview

The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions.

Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.

• Analyze client business processes to identify optimization opportunities and align them with industry‑specific standards and best practices.
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain‑specific insights.
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector.
• Conduct in‑depth research on third‑party products within the domain, providing comparative analysis of features, costs, and scalability.
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs to ensure system stability and performance post‑implementation.

• A collaborative spirit and excellent communication skills.
• Strong analytical and coordination skills with a focus on process optimization.
• A knack for creating detailed process maps and technical documentation with domain specialization.
• A proactive approach to conducting benchmarking studies and product research.
• Familiarity with system implementation, configuration, and maintenance.
• Effective collaboration and communication abilities with cross‑functional teams.

• End to end Platform solutions and provided recommendations on tooling and best practices.
• Define and enforce platform standards for value stream teams while managing existing platforms.
• Experience in Agile coaching, Project management & Client stakeholder Management.
• Troubleshoot and resolve issues across environments, ensuring high availability, performance, and compliance with defined SLAs.

• Experience in Product Backlog Management, Requirements Management, Productivity improvement.
• Good communication skills.
• Analytical and problem resolution ability.
• Team coordination and communication.
• Learnability to adapt to Infosys way of working.
• Flexibility to work in a Global Delivery Model and coordinate with offshore teams (~10% bandwidth).
• Willingness to travel as required by engagement.
• Flexibility to be cross leveraged for other applications, adapt to newer responsibilities as required.

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.