Learning and Development Operations Specialist

Learning and Development Operations Specialist

Job Category: People

Requisition Number: LEARN
001206

• Posted :
  April 16, 2026
• Full-Time

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Who We Are:

At Loftin, we provide certainty in an uncertain world by delivering reliable generator power solutions our customers can count on. Family owned and operated for nearly 50 years, we’ve built a legacy on relationships, problem-solving, and doing things the Loftin way — with consistency, integrity, and a people-first mindset. We’re not just providing an elite experience in power – we’re empowering people.

Our team is family-focused, growth-minded, and driven to provide solutions that last by developing people who never stop learning. When you join Loftin, you become part of something bigger — a community dedicated to powering progress and shaping a more dependable future.

Who You Are:

You are a reliable, customer-focused (a.k.a. good with people) problem solver. You effectively communicate through cooperation and teamwork. You are always looking to improve whether that’s learning something new or seeking ways to promote better quality. You are driven to do what it takes to get the job done.

Mission:

The Learning & Development (L&D) Operations Specialist ensures the seamless execution, tracking/reporting, and continuous improvement of all employee learning and technical training initiatives, including Loftin University and factory-based programs. This role drives operational excellence across training coordination, LMS administration, and workforce development analytics to strengthen organizational capability and performance.

Obsessions:

• Deliver flawless execution of all training logistics and scheduling, to include some content creation and facilitation.
• Help close skill gaps through structured, trackable development pathways.
• Maintain complete accuracy in LMS data, certifications, and reporting.
• Develop and optimize learning systems for automation and scalability.
• Provide actionable training analytics that inform leadership decisions.
• Follow the People/L&D Playbook to ensure operational excellence.
• Meet or exceed overall expectations and metrics.

Expectations: To perform this job successfully, an individual must be able to perform each of the following expectations satisfactorily.

Daily

• Administer the Learning Management System (LMS), including enrollments, user access, troubleshooting, and data integrity.
• Maintain accurate records of training participation, certifications, course completions, and technician Qual Card progress.
• Respond to employee and manager inquiries regarding training opportunities, schedules, and development pathways.
• While a cohort is in session, maintain documentation and participant progress tracking for the Loftin Power Academy program.
• Produce technician progress reports against Technician Level Qual Cards across all markets and track the number of Rehlko factory-trained technicians against market requirements.
• Track attendance, certifications, Qual Card progress (Techs & People Managers) and training completion metrics within the LMS.
• Partner with operational leaders to align on upcoming training and workforce capability needs.

Monthly

• Administer and coordinate the company-wide Spark Sessions and Power Labs programs including scheduling, communications, facilitation support, and attendance tracking.
• In partnership with the Technical Training Manager, maintain and update the Loftin University training calendar, course registration processes, tuition billing/reimbursement, and curriculum documentation.
• Support managers in creating, capturing and maintaining employee Individual Development Plans (IDPs) within the HRIS.
• Reconcile training vendor invoices, Rehlko reimbursements, and maintain training budget tracking documentation.
• When a cohort is in session, monitor Loftin Power Academy participant progress and maintain program schedules.
• Plan and coordinate Rehlko factory technician training schedules in partnership with operational leaders and vendor partners.
• Plan and publish Loftin University quarterly training offerings.
• Evaluate training effectiveness through participation data, certification progress, and feedback.
• Re…