Director of Business Intelligence

Terros Health is pleased to share an exciting and rewarding opportunity for a Director of BI working at our Central Ave location in Phoenix, AZ. The Director of Business Intelligence (BI) provides strategic and operational leadership for agency data, analytics, and reporting. This role aligns business intelligence initiatives with organizational strategy, clinical and operational priorities, regulatory requirements, and performance goals.

The Director of Business Intelligence is responsible for data architecture, data governance, reporting standards, and analytics solutions that support informed decision-making across clinical, financial, operational, and executive leadership teams.

The position oversees the design, development, maintenance, and optimization of data warehouses, reporting platforms, and analytics tools, while leading and developing a high-performing BI team. The Director of Business Intelligence ensures data integrity, accessibility, security, and compliance with healthcare regulations and organizational standards.

HOPE ~ HEALTH ~ HEALINGTerros Health made the list!!"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.

The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.

Strategy & Leadership-Develops and leads the organization’s business intelligence strategy in alignment with enterprise strategic goals, clinical quality initiatives, and operational priorities. Translates business, clinical, and regulatory requirements into scalable BI architecture, analytics solutions, dashboards, and reporting frameworks. Serves as a strategic advisor to executive leaders, providing insights and recommendations based on data trends and performance analysis.

Data Architecture & Analytics-Oversees the design, implementation, and ongoing operation of enterprise data warehouses, data marts, and analytics platforms. Directs data sourcing, integration, migration, quality assurance, and transformation processes, including ETL/ELT functions. Manages the design and optimization of data models, dimensional schemas, cubes, and historical reporting structures to support enterprise reporting and analytics needs. Ensures BI solutions deliver accurate, timely, relevant, and intuitive information for clinical, financial, and operational stakeholders.

Governance, Quality & Compliance
- Leads data governance efforts, establishing and maintaining data standards, definitions, policies, and best practices to ensure data integrity, consistency, and reliability. Ensures compliance with healthcare data regulations, privacy, and security requirements, partnering with Compliance, Privacy, and IT Security as appropriate. Monitors and improves data quality, availability, and integrity across clinical, financial, and operational systems.

Reporting, Projects & Operations
- Oversees BI and analytics projects from initiation through implementation, including planning, prioritization, resource allocation, and status reporting. Collaborates with clinical, finance, human resources, operations, and executive teams to define reporting requirements and deliver value-added analytics solutions. Coordinates internal and external resources, including vendors and partners, to support data integration, reporting, and analytics initiatives. Drives innovation in reporting, dashboards, self-service analytics, and visualization tools to support performance improvement and population health insights.

Collaboration & Communication
- Fosters strong cross-functional partnerships and communicate complex data concepts clearly to both technical and non-technical audiences. Supports organizational change initiatives by providing trusted data insights and analytical support.

Leadership & Supervision
- Provides direct leadership, coaching, and mentorship to team members to foster professional growth, excellence, and strong service delivery. Establishes performance expectations, conducts evaluations, and supports goal-setting…