Financial Technical Analyst III - Hybrid

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

• Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
• Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
• Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
• Onsite: daily onsite requirement based on the essential functions of the job
• Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

Responsible for corporate projects for the Finance division. Act as point of reference for complex financial system and processing issues, working with multiple resources to resolve. On behalf of internal and external customers, gather and document business requirements and provide research and analysis related to project/production issues. Conduct user acceptance testing (UAT) and serve as liaison between business customers, external customers, project teams, IT, and outside vendors.

Communicate with all division levels. Support assigned financial area on day-to-day reporting and system issues. Responsible for support of technical workflows supporting cash, 1099s, Medical Loss Ratios, claims payment, Invoicing, and premium payments including Ebox, Lockbox, IVR and autopay channels. Utilize knowledge of Medical Loss Ratio, Escheatment, and 1099 mandates. Interpret and create files using standardized banking file formats related to Ebox, Lockbox, electronic payments, and returns.

Facilitate and/or create new operational procedures and processes to crosswalk legacy cash and membership systems processing to new cash and billing system processing. Write and execute macros to support manual processing of commercial health insurance premium billing. Assist business unit in migration, enhancement, and use of cash systems, medical claims processing system and health insurance invoice and billing management system.

Develop complex (e.g. multiple departments/systems) business requirements on large projects and flow specifications with little to no management direction. Serve as subject matter expert (SME) related to claims, billing, and cash management. Responsible for large projects; act as UAT Coordinator including test strategy and plan development. Support Individual, Commercial, and Federal segments of business. Decompose high-level project information and evaluate project components to forecast work effort required.

Act as lead technical analyst for large or complex projects with minimal guidance from manager. Write complex test scripts, perform testing and post-production validation. Proactively seek opportunities to improve processes and procedures in support of customer satisfaction and corporate goals.

* Hybrid position*

Bachelor’s degree or equivalent in Accounting, Business Information Systems, Computer Science, Mathematics, or related field…