Senior User Technology Specialist - Information Technology Bureau - Police Department

ABOUT THIS POSITION

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement:
Protection, Responsibility, Integrity, Dedication, and Employee Excellence.

The Phoenix Police Department's Information Technology is seeking a Senior User Technology Specialist for the Platform Services Team. The Platform Services Team supports many critical systems to keep Police Officers and staff operational. As a 24/7 operation, this position will be required to participate in standby rotation. The Senior User Technology Specialist on this team will assist in many of the team's responsibilities.

The Platform Services team is responsible for:

* Administration of servers in the Police Department, from the hardware level to the operating system (Primary for Level 1/2 troubleshooting).

* Deployment/Maintenance of physical and virtual servers; the virtual servers are hosted on VMWare.

* Supporting the SAN Environment, which consists of fiber channel storage systems in the data centers.

* Administering MS ADDS (Domain Controllers).

* MS DHCP/DNS administration.

* File/Print Share administration.

* Virtual desktop infrastructure.

* System monitoring.

* Team collaboration with other sections within the Phoenix Police Department IT Bureau and the City of Phoenix IT department (ITS).

IDEAL CANDIDATE

Proficient in/as a:

* Technical project leader in the acquisition and implementation of technology projects and writing business and technical requirements.

* Day-to-day technical server/desktop maintenance and troubleshooting, implementation of technology projects, and writing business and technical requirements.

Ability to:

* Develop specifications, quotes, and requirements for hardware.

* Demonstrate a diverse history of technical expertise with a level of strong processional experience in multiple platforms.

Excellent time management and communication skills.

Certifications such as:
CompTIA A+, Net+, Security+, Server+, and VMware VCP-DCV (Data Center Virtualization).

SALARY

Pay Range: $82,451.20 to $ annually.

Hiring Range: $82,451.20 to $ annually.

Pay Range Explanation:

* Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:
Please understand that this is pay grade 060. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS  Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

* Traditional pension with employer and employee contributions,  for more details:
Pension Information.

* 401(a) and 457 plans with employer contributions.

* Choice of generous medical HMO, PPO, or HSA/HDHP plans.

* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.

* Wellness incentive of up to $720 annually.

* Dental, vision, and life insurance options.

* Employer paid long-term disability.

* Free Bus/light rail pass.

* Tuition reimbursement program up to $6,500 per year.

* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.

* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.

* Federal Student Loan Forgiveness offered through Savi.

For more details, visit:
Unit 007 Benefits.

MINIMUM QUALIFICATIONS

* Two years of experience in systems applications analysis, programming or telecommunications functions utilizing a variety of PC, server, switching, routing, and multiplexing hardware and software.

* 15 hours of appropriate information technology course work including training or experience with one or more work station computers and one or more programming languages and one or more operating systems.

* Other combinations of experience and education that meet the minimum qualifications may be substituted.

* All finalists for positions are subject to a criminal background check…