Software Configuration Management Specialist
Listed on 2026-06-18
-
IT/Tech
IT Support, Systems Analyst, IT Consultant, Technical Support
1 day ago Be among the first 25 applicants
This range is provided by Tech One IT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$55.00/hr - $56.00/hr
Position:
Configuration Specialist - W2 - GC, USC are encouraged to apply
Location:
Phoenix, AZ
Duration: 4+ Months
JOB DESCRIPTION
On-site We're looking for a detail-oriented Service Now Configuration Specialist to join our team. In this role, you'll configure the Service Now platform based on templates created by our Process Improvement Team, ensuring it meets our organization's specific needs without extensive customization or programming. You'll also spend about 30% of your time enhancing SharePoint functionalities.
Key Responsibilities:
• Configure Service Now according to predefined templates and guidelines from the Process Improvement Team.
• Adjust configurations to meet specific organizational needs.
• Work closely with the Process Improvement Team to understand and apply template nuances.
• Improve SharePoint functionalities to enhance user experience and system performance.
• Facilitate the transition of information from SharePoint to Microsoft Teams.
• Provide user support and troubleshoot issues related to Service Now and SharePoint.
• Maintain documentation for configurations and processes.
• Monitor system performance to ensure everything runs smoothly.
Qualifications:
• Understanding of Service Now and SharePoint architecture and functionalities.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Effective communication skills, both verbal and written.
• Familiarity with Microsoft Teams and its integration with SharePoint.
Seniority level- Seniority level
Mid-Senior level
- Employment type
Contract
- Job function
Information Technology - Industries Software Development
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