Salesforce Functional Business Analyst - at Cognizant Phoenix, AZ

Salesforce Functional Business Analyst -  job enix, AZ.

The Salesforce Functional Business Analyst will elicit and document business requirements, analyze processes for improvement, and assist with the design and solution of new Salesforce instances. This role involves working closely with stakeholders, Salesforce administrators, consultants, and developers to implement effective solutions.

• 8+yrs Salesforce experience.
• Analyze processes and identify areas for improvement using Salesforce.
• Assist with the design and solution around new Salesforce instances.
• Work with Salesforce administrators, consultants, and developers to implement solutions.
• Create and maintain documentation, including user stories, process maps, and functional specifications.
• Provide training and support to end-users on new Salesforce features and functionalities.
• Communicate effectively with stakeholders at all levels of the organization.
• Track issues and their resolution.

Applications will be accepted until 5/10/2025.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation. Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.