Desktop Support Administrator L2
Listed on 2026-06-21
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IT/Tech
IT Support, Desktop Support, Systems Administrator, Network Administrator
Role Overview
We are seeking a Desktop Support Administrator L2 to join our team. The successful candidate will have 2-5+ years of experience working in a field services support capacity, with specific experience in the configuration, implementation, and maintenance of IT assets. The role will involve troubleshooting and resolving technical issues, as well as supporting local area data networking and Microsoft Desktop OS.
WhatYou Will Do
The Desktop Support Administrator L2 will be responsible for troubleshooting and resolving technical issues, supporting local area data networking, and maintaining IT assets. The role will also involve working with Microsoft Desktop OS, desktop application configurations, and troubleshooting.
Why It Might Be a FitThis role is a great fit for individuals with experience in desktop support, IT asset maintenance, and local area data networking. The successful candidate will have strong technical skills and be able to work independently in a fast‑paced environment.
Requirements- 2-5+ years of experience working in a field services support capacity
- Experience in the configuration, implementation, and maintenance of IT assets
- Knowledge of Incident Management, Service Request management, DEPOT model
- Proficiency in Microsoft Desktop OS (domain environment)
- Knowledge of standard Microsoft Productivity Applications
- Working knowledge of Apple‑MAC operating systems and devices configuration and troubleshooting
- Working knowledge of Service Now ticketing tool
- Full range of medical and dental benefits options
- Disability insurance
- Paid time off (inclusive of sick leave)
- Other paid and unpaid leave options
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