Sr. Platform Engineer; SRE​/Linux​/FTE

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Job Summary:

NTT DATA North America is a global innovator of business and technology services, seeking a Sr. Platform Engineer to join their team. The role involves providing technical expertise in Site Reliability Engineering (SRE) and Linux administration to support critical customer-facing applications and ensure their scalability, availability, and resiliency.

Responsibilities:

• 5+ years’ hands-on admin experience at the platform and application tiers supporting critical Customer Facing applications, preferably in the Financial Services Industry

• 5+ years of experience troubleshooting environments across the entire architecture (i.e., applications to infrastructure)

• 3+ years of hands-on Linux administration experience

• 3+ experience with Oracle SQL, MongoDB, Redis, Kafka, Flink, Postgres, or similar data technologies

• 1+ Years supporting and monitoring service load balancing architectures including F5 & VMware AVI

• Ability to apply your expert troubleshooting and optimization skills up and down the full stack, ensuring that critical applications/services are engineered for scalability, availability & resiliency including graceful degradation of service, fault isolation and quick recovery to minimize customer impact

• Provide highly advanced technical expertise to maximize efficiency, reliability and value from current solutions, infrastructure, platforms and emerging technologies, showing technical leadership, and driving continuous improvement efforts

• Ability to identify root-cause issues, articulate corrective actions and improvement opportunities, and design approaches/programs/products to improve overall quality assurance

• Strong knowledge of Observability/Monitoring tools & their application (i.e., Glassbox, Dynatrace, App Dynamics, Splunk, Big Panda AIOps, etc.)

• Intermediate/expert level ability to use automation and configuration management tools for provisioning using Puppet, Ansible, Terraform, Chef, Jenkins, Git Lab and Liquibase.

• Cloud Architect or Engineer Certification (i.e. GCP, Azure, AWS, etc.) – Preferably GCP ACE

• Collaborate well within a Global Platform Engineering Team being technically competent & confident but not arrogant

• Ability and willingness to quickly learn new technologies & tools and can effectively train your peers

• Ability to adapt to a rapidly changing environment

• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences

• Flexibility to work in a 7x12 support environment, including weekends and holidays within a Team on-call engineer rotation schedule

• Due OT Budget restrictions, most likely contractors will primarily work a normal US business weekday shift schedule but the flexibility to cover off hours if needed is a must

Qualifications:

Required:

• 5+ years’ hands-on admin experience at the platform and application tiers supporting critical Customer Facing applications, preferably in the Financial Services Industry

• 5+ years of experience troubleshooting environments across the entire architecture (i.e., applications to infrastructure)

• 3+ years of hands-on Linux administration experience

• 3+ experience with Oracle SQL, MongoDB, Redis, Kafka, Flink, Postgres, or similar data technologies

• 1+ Years supporting and monitoring service load balancing architectures including F5 & VMware AVI

• Site Reliability Engineer (SRE) Skills – Ability to apply your expert troubleshooting and optimization skills up and down the full stack, ensuring that critical applications/services are engineered for scalability, availability & resiliency including graceful degradation of service, fault isolation and quick recovery to minimize customer impact

• Provide…