AS400​/IBM Infrastructure Analyst

AS400 (IBM i) Infrastructure Analyst

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As the AS400 (IBM i) Infrastructure Analyst you will be responsible for the administration, stability, performance, and security of the IBM i (AS/400) infrastructure. This role ensures high availability of critical business applications by managing system operations, capacity, upgrades, backup/recovery, and incident resolution, while working closely with application, database, and operations teams.

This role will require employees to work on-site in the Phoenix area. Candidates are required to live in or around the Phoenix area, or be willing to relocate there.

Key Responsibilities:

• Administer, monitor, and support IBM i (AS/400) systems in production, development, and test environments.
• Perform system configuration, upgrades, PTF management, and OS releases.
• Manage system objects, libraries, user profiles, authorization lists, and security settings.
• Monitor system performance, job queues, subsystems, disk usage, and system logs.
• Manage high availability (HA) and disaster recovery (DR) solutions (e.g., PowerHA, MIMIX, iCluster).
• Perform capacity planning and performance tuning.
• Execute backup and recovery procedures and conduct regular restore testing.
• Troubleshoot and resolve system-level incidents and performance issues.
• Support change management processes, including patching and infrastructure changes.
• Work collaboratively with service management tools (e.g., Service Now).
• Enforce IBM i security best practices, user access controls, and audit requirements.
• Support internal and external compliance audits (SOX, PCI, etc.).
• Monitor system access, review logs, and remediate vulnerabilities.
• Develop and maintain CL, RPG, or scripting solutions to automate operational tasks.
• Identify and implement infrastructure improvements and optimization opportunities.
• Create and maintain technical documentation, runbooks, and operational procedures.

Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail.

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Qualifications

• 5+ years of hands-on experience administering IBM i (AS/400) environments.
• Strong knowledge of: IBM i OS internals, subsystems, and storage management, CL commands and scripting, Job scheduling and workload management
• Experience with backup/recovery tools and procedures.
• Working knowledge of high availability and disaster recovery concepts.
• Familiarity with ITIL-based service management processes.
• Strong troubleshooting, analytical, and communication skills.

Key Competencies

• Infrastructure reliability and operational excellence
• Problem-solving and root-cause…