Digital Access Consultant

Digital Access Consultant

Matrix Design Group, Inc. is seeking a Digital Access Consultant to support municipalities, state agencies, and other public/private-serving entities in improving the accessibility and usability of their websites, digital services, and online documents. This part-time role, with the potential for future full-time employment, focuses on evaluating and remediating digital assets to align with WCAG, ADA, ADAAA Section 504/508, and related accessibility standards.

Responsibilities:

• Conduct accessibility evaluations of websites, web applications, PDFs, online forms, portals, and other digital assets using automated and manual testing methods.
• Develop practical remediation recommendations, including prioritized issue lists, technical guidance, and user-focused solutions for design and content teams.
• Collaborate with project managers, developers, UX designers, content authors, and public/private staff to integrate accessibility into digital projects and ongoing workflows.
• Prepare clear written reports, executive summaries, and technical memos describing findings, risks, and compliance status.
• Provide consultation on accessible procurement for digital tools, platforms, and third-party services.
• Deliver training, office hours, and reference materials to build client capacity in digital accessibility and inclusive design.
• Monitor emerging accessibility regulations, standards, and assistive technologies and advise clients on implications for their digital programs.
• Demonstrate expertise in plain language communication, universal design principles, and inclusive best practices.

Qualifications:

• 2 - 4 years of experience in digital accessibility, UX/accessibility, web development or accessibility consulting for public sector or similar environments.
• Bachelor's degree in a related field (accessibility/disability studies, information technology, human–computer interaction, UX, communications, public administration, etc.) or equivalent experience.
• Expert knowledge of WCAG, ADA Titles II & III, Section 504/508, and relevant state/local digital accessibility requirements.
• Experience using common accessibility testing tools and assistive technologies (for example, browser extensions, screen readers, keyboard-only navigation).
• Strong written and verbal communication skills, including the ability to explain technical issues to non-technical audiences.
• Ability to manage multiple projects and deadlines, including working with municipal and state clients and cross-functional internal teams.
• Provide representative examples of websites on which you have worked, including a brief description of your role and specific accessibility-related responsibilities for each site.
• Submit a sample accessibility evaluation or audit report that you have authored, illustrating your methodology, analysis, and documentation of accessibility findings and recommendations.

Preferred:

• IAAP CPACC, WAS, CPWA, or similar accessibility certification; or related accessibility credential.
• Experience working with government entities, higher education, healthcare, or other complex public-serving institutions.
• Familiarity with accessible document creation (Word, PowerPoint, PDF) and digital forms.
• Familiarity with assistive technologies and inclusive design principles.
• Experience with digital accessibility (web, documents, forms) in relation to WCAG standards, in addition to built-environment accessibility.
• Build relationships and grow clientele in various accessibility markets, including architectural, municipalities, digital, museums/heritage, medical, events, transportation, education, and leisure.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.…