Senior User Experience Designer at Themesoft Inc. in Phoenix, Arizona

UX Designer - New York City, NY / Phoenix, AZ Onsite

Role: UX Designer No of Position - 1 Vertical - BFS

Required Skills & Experience Essential:

• 4-7+ years of UX design experience, with a significant portion delivered within banking or financial services.
• Strong user research skills - able to plan and conduct research with busy enterprise stakeholders and synthesize findings into actionable design decisions.
• Proven ability to design for complex enterprise workflows: multi-step forms, approval processes, status tracking, data-heavy dashboards.
• Proficiency in Figma including components, interactive prototyping, and design specification for handoff.
• Solid experience with end-to-end UX process: discovery, journey mapping, wire framing, prototyping, testing, and iteration.
• Comfortable working within Agile delivery teams throughout the SDLC.
• Strong communication skills - able to present design rationale to both technical teams and senior business stakeholders.

Preferred:

• Experience designing for Group Risk, Control or Compliance functions within a bank or financial institution - understanding regulatory workflows, risk frameworks (e.g. RCSA, operational risk), and compliance processes.
• Familiarity with GRC platforms such as Service Now IRM, RSA Archer, or similar enterprise risk management tools.
• Experience with Service Now Employee Center, Employee Service Portal, or UI Builder.
• Knowledge of financial services regulatory context: operational risk, conduct risk, regulatory reporting, or audit management.
• Understanding of WCAG 2.1 AA accessibility standards and experience applying them in enterprise portal design.