Senior Consultant - Quality Cloud

The Role

Are you passionate about continuous innovation, building long‑term customer relationships, and providing value through agile delivery? Do you enjoy tackling large‑scale, complex problems? Veeva Systems is looking for driven, self‑motivated Professional Services Consultants with a passion for empowering enterprise companies with best‑of‑breed cloud‑based technology. Veeva’s Vault Quality helps organizations eliminate silos and accelerates the development and manufacturing of high‑quality products to a greater number of patients.

It is a cloud platform that unifies applications, processes and partners across content management, training, Quality Management System (QMS) and QC lab solutions (LIMS). As a member of our Professional Services team, you will be responsible for understanding customer’s current business processes and shaping future state vision, identifying and incorporating global regulatory needs, translating requirements into solution design, and defining global strategies to deploy our cloud‑based solution across the enterprise.

This is a remote, full‑time permanent role with Veeva. There is no work location requirement. It is customer‑facing, with occasional travel requirements up to 50% of the time. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H‑1B, OPT) for this employment position.

• Review and analyze existing customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach
• Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer
• Provide consulting on Quality best practices and overall solutions based on requirements
• Develop, leverage, and maintain expertise in our Vault platform and Quality product
• Develop a trusted advisor relationship with Veeva stakeholders and the customer
• Build, test, and deploy configuration changes to live environments
• Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders
• Represent Professional Services across multiple engagements and work streams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Mentor project team and junior consultants in the Professional Services organization

• 8+ years of experience in implementing Quality Systems, understanding of Quality Management processes, GMP Systems ownership, or Software Consulting
• Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
• Experience implementing software systems with the ability to comprehend and translate business requirements and create corresponding solutions designs
  
  Proven ability to work both independently and in teams in a dynamic, fast‑moving environment
• Good understanding of SaaS and GxP principles
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills
• Experience in Life Sciences Quality, Manufacturing, or Healthcare spaces
• Experience with Data or Content Management applications

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents…