Service Inventory Planning Systems Analyst|Testing

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. We invent systems and solutions for the manufacturing of wafers, reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Our teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices.

The KLA Services team headquartered in Milpitas, CA supports Service Sales & Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training and Technical Support. It partners with our field teams and customers to maintain high performance and productivity of our products through proactive tools management, optics, image processing, motion control expertise, and an extensive parts network.

• Manage service planning system data input connectivity, monitoring, and governance.
• Identify and document requirements for data feed and data management improvements and collaborate with internal and external teams to complete successful development and implementation.
• Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members.

• Develop data quality monitoring metrics, reports, dashboards, etc.
• Perform ad‑hoc analytics using a variety of tools and data sources.
• Define and/or develop analytical tools in Power BI and other data visualization technologies.
• Identify opportunities to improve the data reporting landscape.

• Develop and implement functional testing for configuration changes, new features, and improvements.
• Validate planning outputs against business expectations and real‑world results.
• Seek opportunities to simplify configurations, standardize logic, and improve system usability and scalability.

• Maintain clear documentation of system configuration, planning logic, assumptions, and data development.
• Support knowledge transfer, training, and enablement for business users and partners.
• Act as an authority for the service inventory planning system.

• Master’s degree in Computer Science, Information Systems, Engineering or related field.

• Database management and/or experience with large data‑intensive enterprise systems.
• Experience with service inventory planning systems such as Prophet by Baxter Planning, PTC SPM or equivalent.
• Hands‑on experience configuring or supporting forecasting, inventory optimization, or supply operations in a service environment.
• Experience translating business requirements into system logic, parameters, or configurations.

• Strong analytical skills with the ability to interpret large data sets.
• Proficiency with Excel and analytical tools; experience with SQL, Power BI, Tableau, or similar tools is a plus.
• Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation, and reporting.

• Doctorate (Academic) Degree and 0 years related work experience;
  Master’s Level Degree and related work experience of 3 years;
  Bachelor’s Level Degree and related work experience of 5 years.

Base Pay Range: $90,400.00 – $ annually.

Primary

Location:

USA-MI-Ann Arbor-KLA.

KLA’s total rewards package may include participation in performance incentive programs and eligibility for additional benefits, including medical, dental, vision, life, voluntary benefits, 401(K) with company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement, development and career growth opportunities, financial planning benefits, wellness benefits, paid time off, paid company holidays, family care and bonding leave. Interns are eligible for some of these benefits.

KLA is proud to be an Equal Opportunity Employer. Qualified individuals with disabilities will be provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us at  or +1‑408‑352‑2808 to request accommodation.