More jobs:
Global IT Service Management Analyst; Incident
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-09
Listing for:
Vanguard
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Business Analyst, IT Specialist, IT Consultant
Job Description & How to Apply Below
Vanguard is seeking an IT Service Management Analyst for their Global Enablement Operations. This role is crucial for executing operational excellence in Change Enablement, Incident, and Problem Management. Candidates should have a minimum of five years of related experience and an undergraduate degree. Experience with Jira, Service Now, and ITILv4 Certification is preferred.
The position calls for excellent communication skills and the ability to manage critical incidents while collaborating across teams.
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