Junior Configuration Analyst

Job Responsibilities

• Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts.
• Log, update, and manage change records throughout the lifecycle using agency-approved tools.
• Assist with preparation and distribution of release documentation and change communications.
• Maintain configuration records, SOPs, and documentation for audit and compliance purposes.
• Support CMDB updates and validation activities to ensure accuracy and completeness.
• Assist senior analysts with data reconciliation and change tracking activities.
• Provide status updates and documentation support for stakeholders and reporting requirements.
• Contribute to process improvement through identification of documentation gaps and inconsistencies.

• Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. citizen without dual citizenship.
• Experience supporting IT operations, change management, or documentation functions.
• Ability to maintain technical documentation and records accurately.
• Familiarity with ITSM tools (e.g., Service Now).
• Basic understanding of configuration and change management processes.
• Strong attention to detail and organizational skills.
• Ability to follow standard operating procedures (SOPs).
• Associate's or Bachelor's degree in IT, Computer Science, or related field.

• 2+ years of experience.

• ITIL familiarity.
• Experience with CMDB or documentation tools.
• Strong administrative and reporting skills.
• Experience in federal IT environments.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics.

Minimum salary: $40,000.00. Maximum salary: $65,000.00.

Maximus provides reasonable accommodations to individuals requiring assistance at any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance, please contact People Operations at