AVP, Application Development

Responsibilities

• Plans short- and long-range HR tech roadmaps
• Drives the evaluation, implementation, and integration of new technologies (including AI tools) to support the employee lifecycle
• Manages and develops a team of HRIS analysts, developers, and system administrators
• Owns the integration architecture between core HR systems and edge platforms (e.g., ATS, payroll, benefits, and learning management)
• Ensures data integrity, system security, compliance (like SOX controls), and privacy standards
• Leads relationships with third-party software vendors, handles contract renewals, and manages the HR tech budget
• Establishes KPIs to monitor system performance, ticket resolution, and user adoption
• Responsible for ensuring the assigned application group develops processes and tools that contribute to the company business objectives
• Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation
• Implements and manages application life cycle management status reporting, metrics and benchmarks
• Provides executive thought leadership on developing and enhancing methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement
• Collaborates with other leaders and/or stakeholders and develops an application development strategy that aligns with business strategy, adds value and is within budget constraints
• Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost‑effectively meet the needs of the organization
• Oversees the assessment of the technical and business fitness of the application portfolio and associated costs and risks
• In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules
• Designs a visionary road map for innovative solutions at Enterprise level and ensures integration with overall IT and enterprise strategic plans
• Develops Annual Objectives and Key Results (OKRs) for department, used to measure team performance
• Responsible for team's adherence to SDLC and applicable controls
• Responsible for understanding the risk posture for the activities that are conducted on their team (development and maintenance of business applications)
• Implements the department talent strategy (labor mix, location, team size, etc.)
• Understands, owns and manages the Business and IT risk & controls requirements including adherence to and timely remediation of controls‑related issues
• Manages the sourcing and vendor strategy across your service line and aligns with wider USAA strategic technology providers
• Partners with our CTO teams to help define enterprise architecture and standards
• Partners with business stakeholders to understand their business objectives and develop a technology strategy to support those goals by translating customers' needs into USAA Technology services in the broader service architecture
• Provides visibility and transparency into progress, risks and issues in regular stakeholder updates
• Mentors junior staff members and provides a platform for continuous learning
• Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

• Bachelor’s degree in computer science, Information Systems, or related field; OR 4 years of relevant education and/or experience
• 10 years of progressive related experience managing all phases of application development, managing major initiatives and delivering results within a complex matrix environment
• 6 years of people leadership experience in building, managing and/or developing high‑performing teams
• Demonstrated ability to communicate technical information to a…