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Senior Service Desk Technician
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-07-13
Listing for:
Ursus
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Senior Service Desk Technician
Our client is the nation's largest independent financial planning and investment advisory firm, providing personalized wealth management solutions and retirement planning services.
Duties- Service Desk Triage
- Ticket Incident Resolutions
- Service Request Resolutions
- Projects
- Inventory Management
- Asset Management
- ITIL
- Jira
- O365
- Active Directory
- CMDB
- Knowledgebase
- Asset Management
- Troubleshooting
- Customer Service
- Time Management
- Bachelor's degree in IT or equivalent experience
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching. IND
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Position Requirements
10+ Years
work experience
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