Technology Manager; Lead Info Technology Systems Specialist - Neighborhood Services Department

Position: Technology Manager (Lead Info Technology Systems Specialist) - Neighborhood Services Department
ABOUT THIS POSITION

The Neighborhood Services Department's (NSD) mission is to preserve, enhance, and engage Phoenix neighborhoods. NSD serves its communities as a smaller city department with approximately 200 positions across four main divisions:
Administrative Services, Neighborhood Preservation, Neighborhood Revitalization, and Neighborhood Engagement.

NSD is seeking a creative and experienced IT leader to serve as Technology Manager, responsible for understanding and ensuring the business needs of the department are met utilizing the City's information technology infrastructure and Commercial-Off-the-Shelf (COTS) products. The NSD Technology Manager will be the primary liaison with the City's Information Technology Services (ITS) Department, its COTS vendors, and IT peers throughout the City to develop and maintain partnerships.

These relationships are crucial to the success of NSD. The position supervises a section of approximately two direct and one indirect IT positions across various disciplines.

The NSD Technology Manager needs to have a large breadth of technical knowledge to be able to effectively automate and support NSD's myriad business needs while understanding the capabilities available at the City and in potential COTS products. The position is responsible for providing comprehensive analytics reporting, finalizing the replacement of its legacy systems, ensuring that business needs are captured and documented at the speed of change, and that business needs are automated where possible.

As processes are automated by a system, NSD staff will be able to focus on supporting its communities at higher speed and accuracy. As analytics reporting of these systems is enhanced, NSD's management will have faster and better insights into changing laws, policies, and procedures that support City staff and its communities.

IDEAL CANDIDATE

* Proficient in Java (or C#).

* Knowledge of GIS (Geographic Information Systems).

* Proficient with Oracle or Ascii SQL (Structured Query Language).

* Exceptional management skills and the ability to produce creative solutions.

* Excellent written and verbal communication and presentation skills to individuals, groups, management, and the public.

* Team oriented, results-driven, and the ability to collaborate with a diverse group of stake holders.

* Display diplomacy, excellent communication skills, and a high emotional intelligence while focused on delivering a balanced portfolio.

* Able to monitor a portfolio of projects, including milestones and critical dates to mitigate potential risks.

* Able to work in a fast-paced, dynamic environment supporting the business requirements of multiple customers and business systems.

SALARY

Pay Range: $ to $ annually.

Hiring Range: $ to $ annually.

Pay Range Explanation:

* Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only:
Please understand that this is pay grade 073. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS  Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

* Traditional pension with employer and employee contributions,  for more details:
Pension Information.

* 401(a) and 457 plans with employer contributions.

* Choice of generous medical HMO, PPO, or HSA/HDHP plans.

* Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.

* Wellness incentive of up to $720 annually.

* Dental, vision, and life insurance options.

* Employer paid long-term disability.

* Free Bus/light rail pass.

* Tuition reimbursement program up to $6,500 per year.

* Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.

* Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.

* Federal Student Loan Forgiveness offered through Savi.

For more details, visit:
Unit 007 Benefits

MINIMUM QUALIFICATIONS

* Three years of experience developing, evaluating, using, and maintaining technical system hardware and software.

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