Portfolio Specialist

Overview

Why You Should Apply for This Job

At Freeport-Mc Mo Ran , we are committed to providing an employment package that recognizes excellence, encourages safe production, and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career.

Apply Today!

Our global headquarters is in Phoenix, Arizona. Several hundred employees support global operations in finance, human resources, information technology, planning and more from the main office, satellite offices or online. As a Hybrid employee, you’ll engage in virtual collaboration as well as attend in-person meetings at our Collaboration Hub in Phoenix or at one of our site locations. The Collaboration Hub provides an open, flexible workspace for individuals and teams to come together for various business needs.

Amenities at the Hub include a working café, phone booths and meeting rooms with technology tools for virtual and in-person collaboration. In-person attendance may vary based on the position and department requirements.

Provide reliable operational support for assigned enterprise applications through monitoring, documentation, incident resolution, and change activities while developing technical and operational expertise and maintaining service quality.

• Analyze day-to-day monitoring and ensure operational support for assigned applications, maintaining stability and performance.
• Create, update, and maintain application documentation and CMDB records with accurate configuration and operational details.
• Administer and execute approved application changes, patches, and vendor updates while coordinating and documenting outcomes.
• Execute Tier 3 support and contribute to root cause analysis through data gathering and issue reproduction.
• Define security, access, exception handling, and disaster recovery requirements and support compliance activities.
• Analyze and improve monitoring and alerting, tuning thresholds and implementing basic automation or runbooks.
• Partner with BSD and business stakeholders to understand service needs and route requests.
• Perform other duties as requested.

• Master’s degree in Information Systems, Computer Science, Business Administration, or mining related Engineering discipline and three (3) years of experience in Engineering, System Administration or Technology Support role, including an understanding of data concepts and usage

• OR Bachelor’s degree in Information Systems, Computer Science, or a mining-related Engineering discipline and five (5) years of experience in Engineering, Systems Administration or Technology Support role, including an understanding of data concepts and usage

• OR Associate’s degree in Information Systems, Computer Science, or a mining-related Engineering discipline and seven (7) years of experience in Engineering, Systems Administration or Technology Support role, including an understanding of data concepts and usage

• OR High School diploma or GED and nine (9) years of experience in general information technology, software troubleshooting, computer systems maintenance and application support, including an understanding of data concepts and usage
• Must be customer service-oriented with strong organizational and interpersonal skills
• Skilled in effective verbal and written communication.

What We Offer You

• The estimated annual pay range for this role is currently $97,500-$138,000. This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.  
  
  to view a sample of Total Rewards Estimate for this role.
• Affordable medical, dental and vision benefits
• Company-paid life and disability insurance
• 401(k) plan with employer contribution/match
• Paid time off, paid sick time, holiday pay, parental leave
• Tution Assistance
• Employee Assistance Program
• Discounted insurance plans for auto, home and pet
• Internal progression opportunities
• Learn more about our competitive and comprehensive benefits package

Freeport-Mc Mo Ran  promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing as allowed by applicable laws.

Please be advised Freeport-Mc Mo Ran  will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to