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Senior Problem Management Lead: Drive IT Fixes
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Problem Mgmt. Lead / Problem Manager to own the end-to-end lifecycle of problem management for mission-critical IT services.
You will detect, log, investigate, remediate, and close problems, ensuring permanent fixes or robust workarounds are implemented to improve stability. In coordination with incident, change, and service owners, you will drive root-cause analysis, define KPIs, manage problem queues, and lead cross-functional
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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